CONFIDENTIALITY

Due to the nature of our work, we recognise that confidentiality is a sensitive and critical issue for all our clients. We have a Confidentiality statement on our Booking Form, but are happy to sign any client specific non-disclosure or confidentiality agreement required.

As part of our service, IB Transcription Services will endeavour to -

• Safeguard the confidentiality of all client information
  
• Never divulge the contents of clients' transcripts
• Protect the business interests of our clients at all times
• Refrain from using our clients' resources for any personal or business gain
• Never disclose or communicate in any manner any information that is proprietary to the client
• Offer only those services of which we have experience and which we are equipped to offer
• Accept responsibility for all the work we undertake
• Represent truthfully allinformation concerning our capabilities and services
• Avoid conflicts of interest and inform the client of any such potential conflicts